Terms and Conditions

Terms and Conditions:

www.elascoskincare.com (the “site”) is an e-commerce site that is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). By ordering a product on the site, you acknowledge having read and fully accepted these General Terms and Conditions of Sale. 


You must meet the following requirements to place an order on this site:

- Be a legal person
- Be of legal age on the day the order is placed
- Have full legal capacity


The products offered for sale by ELASCO are those that appear on the day you visit the website, subject to availability. In the event that a product is unavailable, our Customer Service Department will notify you by email as soon as possible of cancellation or partial delivery of your order. We will immediately ship you those items that are available, and the balance of the order will be shipped later with our further notice. Separate orders will not result in any extra shipping charges for express orders.


All product prices are in US Dollars. The price doesn’t include the taxes according to the different tax rate in the different city, county and state. The express shipping fees will be added to the total order amount summary and sent by email confirmation. We reserve the right to modify our prices at any time and without prior notice. However, such modifications will not concern orders accepted prior to such modifications taking effect, subject to availability of the items ordered.

Payment must be made immediately upon placing the order. Credit cards (VISA, MasterCard and AMEX) are the only accepted method of payment. We use a PAYPAL secure payment system and rest assured that we never store confidential information concerning the payment method used for your order.


If you would like to make changes to your order, please contact us as quickly as possible by email order@elascoskincare.com  or by phone from Monday to Friday, 9 a.m. to 5 p.m. (PST) at 909-833-1385.


We apologize for any inconvenience caused by mistaken shipments. In case of a mistaken shipment, please contact us from Monday to Friday, 9 a.m. to 5 p.m. (PDT) at 909-833-1385 or email us at order@elascoskincare.com. Provide us with the order number and keep the mistaken product(s). We will contact the service provider to report the problem and arrange for the mistaken item(s) to be taken back.


Upon receiving your order, please verify immediately that the products have not been damaged. In case of a damaged shipment, please contact us from Monday to Friday at 909-833-1385 email us at order@elascoskincare.com, provide us with the order number, provide the picture, and keep the damaged products. We will contact the service provider to report the problem and arrange for the damaged items to be taken back.


Our system may cancel orders for a variety of reasons, including:

- Item unavailable
- Unable to process payment information
- Shipment could not be delivered to the address provided
- Duplicate orders
- Cancellation at customer request within 24 hours

In such cases, you will be notified of the problem by email.


ELASCO guarantees that products are suitable for intended uses and free of flaws and hidden defects that would or render them unsafe or unsuitable for the products’ intended use. ELASCO only marketing the product by their own website as the direct sales. ELASCO’s liability to buyer, whether in contract, in tort, under any warranty, in negligence or otherwise, shall not exceed in any case the return of the amount of the purchase price paid by buyer and under no circumstances shall ELASCO be liable for special, indirect or consequential damages.

Neither the ELASCO’s Home Page nor its contributors is responsible for the contents of any off-site pages that reference, or that are referenced by, the ELASCO’s website. The user specifically acknowledges that neither the ELASCO website nor its contributors is liable for any defamatory, offensive, misleading or illegal conduct of other users, links, or third parties and that the risk of injury from the foregoing rests entirely with the user. Links from the ELASCO’s website on the World Wide Web to other sites, or from other sites to the ELASCO’s website, do not constitute an endorsement by ELASCO. These links are for convenience only. It is the responsibility of the user to evaluate the content and usefulness of information obtained from other sites.


You have the possibility of registering on the site. To do so, you must fill out a registration form. You will then have personal access codes in the form of an email address/password combination. You may use these codes to identify yourself for confirmation of your order. You are solely responsible for your personal codes. In the event of loss or theft of your password, we will activate the emergency suspension procedure to suspend your ability to log on to the site. To reinstate your login rights, you must make an explicit request to the Customer Service Department using the Contact page. You will then receive a replacement password via email.


We attach great importance to data protection. That is why we rigorously comply with all legal requirements in force in respective countries regarding data protection upon collection, processing and use of your personal data. We use best effort to ensure that personal information provided upon placing an order on the ELASCOcosmetics.com website remains confidential and will in no case be disclosed to any unintended third parties. Although the data found using the ELASCO’s access systems have been produced and processed from sources believed to be reliable, no warranty expressed or implied is made regarding accuracy, adequacy, completeness, legality, reliability or usefulness of any information. This disclaimer applies to both isolated and aggregate uses of the information. The ELASCO website provide this information on an "AS IS" basis. All warranties of any kind, express or implied, including but not limited to the IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, freedom from contamination by computer viruses and non-infringement of proprietary rights ARE DISCLAIMED. Changes may be periodically added to the information herein; these changes may or may not be incorporated in any new version of the publication. If the user has obtained information concerning ELASCO from a source other than ELASCO’s website, the user must be aware that electronic data can be altered subsequent to original distribution. Data can also quickly become out-of-date. It is recommended that the user pay careful attention to the contents of any metadata associated with a file, and that the originator of the data or information be contacted with any questions regarding appropriate use. If the user finds any errors or omissions, we encourage the user to report them to the ELASCO’s Webmaster.


ELASCO cannot be held liable for inconvenience or damage, either intentionally or unintentionally inherent to the use of the Internet, particularly service interruption, outside intrusion or presence of computer viruses.


ELASCO reserves the right, at our sole discretion, to modify or replace these Terms at any time. By continuing using our service after those revisions become effective, you agree to be bound by the revised terms. Applicable General Terms and Conditions of Sale are available for reference at any time on the “General Terms and Conditions of Sale” section, accessible from any page on the website.


ELASCO is committed to protecting your privacy. The information that you have supplied may be used by the ELASCO to contact you with newsletters, marketing, promotional materials and other information that may be of interest to you. ELASCO will not share your details with any other parties without your consent. You can unsubscribe at any time and it will take immediate effect. After signing up, you will receive a confirmation email at the address you supplied.


For any content that you submit, you grant ELASCO a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from, integrate in advertising and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. You acknowledge that you, not ELASCO, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of ELASCO, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees.


Unless otherwise indicated, ELASCO owns the copyright of the content on this website. Some of the copyright of the content may be owned by someone else and is included on our website under license or agreement. You may only access and use the content for non-commercial or personal use unless you have prior written approval from us. You may print out any content on this website for your personal use. All other use, copying or reproduction of this website or any part of it is prohibited (except to the extent permitted by law).

For further information, please contact us by email order@elascoskincare.com or by phone from Monday to Friday, 9 a.m. to 5 p.m. (PST) at 909-833-1385.